Privacy Policy

Last updated: January 2025

Mahoosuc Solutions ("we," "our," or "us") operates BizHive, an AI-powered business automation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, company name, and contact details when you sign up for our waitlist or services
• Business Information: Industry, company size, business challenges, and system requirements
• Communications: Information you provide when you contact us for support or consultations

Automatically Collected Information

• Usage Data: How you interact with BizHive's features and agents
• Device Information: Browser type, IP address, and operating system
• Cookies: Session cookies for authentication and analytics

2. How We Use Your Information

We use the collected information to:

• Provide and maintain BizHive services
• Process your waitlist application and communicate about early access
• Improve and optimize our AI agents and platform features
• Send important updates about service changes or security
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in these circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (e.g., Google Cloud Platform)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit and at rest
• Secure access controls and authentication
• Regular security audits and monitoring
• Limited access on a need-to-know basis

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

6. Data Retention

We retain your information only as long as necessary to provide services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it.

7. Children's Privacy

BizHive is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.